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Amid rising discontent from consumers and small-scale importers, Sri Lanka’s e-commerce sector has come under increasing strain due to a mix of stringent tax policies, customs delays, and the absence of a supportive regulatory framework. The boom in cross-border online purchases has been met with government-imposed restrictions and burdensome clearance procedures, creating bottlenecks in the supply chain. These issues have stifled growth in a sector that once held promise as a post-pandemic economic driver, especially for entrepreneurs and SMEs relying on global platforms like Amazon, AliExpress, and eBay. In response to the growing crisis, the Cabinet of Ministers this week approved the formation of aRead More →